Future of Tourism

May 27, 2013

world handsBy 2020 the average Australian will take 10 holidays, of various lengths and destinations, per year; Australian will welcome 8,162,000 visitors to our shores and will farewell 11,222,000 Australians traveling abroad, all adding up to a tourism industry that will be worth $113.8 billion to us in 7 years time (up from $101.8 billion in 2012 / 2013).

This vital sector will welcome increasing visitors into Australia from middle-class China (worth $6.9 billion in 2020) and India (worth $1.9 billion in 2020) as well as continue to be one of the worlds premier tourist destinations, but behind these statistics is a deeper tourism tale of an industry that is restructuring and re-purposing itself to the needs of tomorrow travelers.

120 years ago when cars started to become an everyday item, we grew a local road bound tourism industry. As aviation became accessible to more and more people we added overseas trips to our travel diet, for the young this meant a gap year back to mother England and for the retired the Women’s Weekly coach tour of Europe, now if t means we see the world as our own backyard ripe for to explore.

Tourism has continued to evolve in Australia and in this week’s segment David Dowsett of ABC Wide Bay and I chat about where tourism is headed in the future.

We looked at who’s traveling and where the various forms of travel including cars, trains, planes, space and cars that fly and how we will go about finding and booking tomorrow’s great holidays.

We also explored emerging specialty tourism sectors including medical tourism, ancestry travel, sustainable tourism and others and how to find local people to act as your tour guide taking you on bespoke local tours as seen through the eyes of locals and the technology that will turn us into locals by providing real time insights, information and translations.

As always we end our segment with a look further down the tourism road to see how virtual travel and holodeck like experiences are set to burst onto the holiday market as virtual travel begins to take off in the not too distant future.

Have a listen now and let me know your thoughts of the future on tourism.


Are we part of each others future? – I’m looking to hire or collaborate

May 17, 2013

help wantedThe world is evolving and so am I.

I am looking to build on my successes and reputation as a Business Futurist (www.BusinessFuturist.com) to expand my foresight and innovation keynotes, workshops and consulting offerings and to do it I need to employ or collaborate with fresh eyes and new thinking.

I’m not fixed on the job titles of the person I may employ, or the sorts of companies or associations that I may collaborate with, but we’ll know there’s possibility and synergy when we speak.

The skill sets that I need are in three main areas:

Firstly, someone to find and secure new opportunities across traditional and digital world’s

Secondly, someone who I can co-create or collaborate with who already has synergistic or complementary services, workshops, and consulting offerings, or works with similar clients and wants to extend their horizons;

Thirdly, the wild card – anyone who sees an opportunity where a Business Futurist can add value to what they already have, offer or want to achieve.

This open call is exactly that. There are endless opportunities and possibilities in tomorrow’s brave new world and I’d love to explore them with other like-minded innovative entrepreneurial practitioners.

Whether my wish list is fulfilled by one person or a band of a few or many. Whether you become a joint venture partner; full or part time employee; receive a commission; work remotely, or whatever other work or engagement arrangements you’d prefer is all up for discussion.

The most important thing is to start the conversation, so:

with your thoughts on how we might profitably and innovatively take each other into the future.


Let there be Fireworks

May 13, 2013

what do you doInnovation is no longer a destination it’s a journey – it’s such an overused and over-hyped cliché, but it’s one that gets many people to understand that we can no longer innovate solely at annual or semi annual business retreats, strategy meetings, when things have gone wrong or when the whim takes you, but rather that innovation is a constant, minute by minute, living breathing thing that must be integral to every business person and owner.

So having got that off my chest, one of the questions I get asked most often is: “How do you innovate?”.

In this month’s webinar I started a three-part journey taking the audience through my innovation program, a tried and tested program I’ve rolled out to 1,000’s of clients and audiences around the globe.

Part 1 is the non romantic and ever so important phase of getting to know yourself and what you stand for because the one thing I’ve learned over and over again is that there is absolutely no use going out and getting shiny new toys and innovations, if you haven’t got your internals working properly.

We start off with a look at what innovation is; what has caused it to speed up; the illusion that time and space are disappearing and why the best place to find innovation is where digital and physical meet.

We then traveled on to look at the roadblocks to innovation and how you overcome them including silos, fears and boxes (you’ll just have to listen to work it out), before going down the road of how to ensure innovation is always up for discussion, top of mind and drives everyone’s thinking.

My final tip in Part 1 was the question I always ask of my new clients staff and why asking that question late last year, to one client’s workforce of 900 people, brought $10.4 million worth of bottom line improvements, product extensions and fresh new thinking.

Head on to this month’s webinar (47 minutes)and as always let me know your thoughts and questions:

and be sure to reserve your spot for next month’s FREE webinar – Monday 17th June @ 1.00 p.m. AEST Part 2 – where we’ll take a look at the tools, tricks and the “meat and bones” of looking for and capturing innovation – see you then.


Are you a fireplace or fireworks innovator? FREE May webinar invitation

May 7, 2013

Reserve your webinar spot now for Monday 13th May @ 1.00 p.m. (AEST)

Fireplace or fireworks – which describes your business and innovation thinking?

fireplaceFireplaces are comforting, once lit mostly self-sufficient; provide light, warmth and the possibility for cooking as well as offering a central mesmerizing place to stare down at and poke into.

Is this really what you want from your business? To constantly tend and feed a fireplace that absorbs you, entices you, continues to demand you stand vigilant over it at all times and forces you to rebuild it back to its former glory, every time it starts to wane or diminish.

fireworksToday’s businesses, and those that will succeed into the future, are more like fireworks, agile; scanning the sky and looking ahead; constantly predicting, changing and adapting to the environment; exponentially growing and collaboratively building towards a strategized crescendo always knowing that there is another fireworks display just over the horizon.

In the last 3 months I have worked with and surveyed thousands of CEO’s in Australia and New Zealand and found that 84% of them admit that their business, products and practices are fireplaces that haven’t substantially changed in the last 3 years with a further 89% conceding that they would like to be firework businesses, but don’t know how and where to begin.

So for all my fellow firework business owners I’ve dedicated the next three months of FREE webinars to guiding you through the how, why, where, when and who of firework business innovation.

Next Monday 13th May at 1.00 p.m. AEST we’ll start our hands-on journey together through the first of three phases of innovation and I’ll show you, give you examples of and share my tools with you as we explore how to:

1. grow a self-sustaining innovation culture and forward thinking business

2. know and harness your own unique innovation DNA

3. exploit the innovation that already exists around you

4. ask for and get innovation happening around you

5. get others to do your innovating for you, and

6. learn the only question you’ll ever need to ask to profitably kick start your innovation

RESERVE your spot NOW

I’ve developed, tried and perfected my unique secret-sauce blended innovation and foresight process over the last 32 years with solopreneuers, entrepreneurs, business owners, corporations, governments and fellow innovators around the globe and it continues to evolve and to always achieve incredible and profitable innovation and foresight results.

One of these extraordinary projects happened late last year where I embedded the foundations and seeds of an innovation culture across a client’s 900 plus employees; empowered and educated them into the purpose, imperative and methods of innovation; built transparent innovation capture processes and then set the employees free to evolve the company into what they believed it should become.

Within four months they had added $10.4 million of new thinking, products, services and changed work practices and we have only begun to stare into the sky and watch the fireworks go off.

Stop getting lukewarm by the dwindling fire and start getting exhilarated by the infinite possibilities of the fireworks, join me next Monday and let’s start innovating your sky.

RESERVE your spot NOW

Last month we had a record crowd online, so please join our ever growing tribe of Webinar Wisdom Warriors.

All you need is an inquisitive mind, a passionate desire to know what’s over the horizon and a computer screen.

click here to reserve your FREE place on Monday 13th May 2013 at 1.00 p.m. (AEST)


The third industrial revolution has begun

May 6, 2013

third-industrial-revolutionWhen we sit on the cusp of a new method of production, one that moves us beyond the production line and returns us to a bygone era of artisans, bespoke, custom-made innovation and production, then it becomes necessary to re-frame the way we think about the way we create, own, distribute and have.

In this weeks’ on-air chat with David Dowsett of ABC radio we turned our attention to the recent announcement by St Vincent’s hospital in Melbourne that within 5 years they would begin trialling 3D printing of human body organs and that within 10 years printing of human spare parts may become “normal”.

This technology has been on the rise for a number of decades but technology, culture and medical advancements are all conspiring to make this the time that science fiction starts to turn into science fact.

3D printers will, over the next decade, evolve to print cars, homes and buildings, food, clothes, furniture and so much more as we begin to “manufacture” items in situ in real-time at our shops, factory’s, hospitals, homes and wherever we need to produce or have an “object”.

The world of innovation, manufacturing, global citizen equity and the ability to “have” will all be challenged as we see industry’s emerge, industry’s disappear and billionaires created in this brave new world.

Have a listen to the live recording and then let me know your thoughts on the new world of 3D printing:


The hypnosis and neurosis of Education

April 29, 2013

future education

There is a well-intentioned neurosis around education that seeks to justify the educational outcomes of the previous generation by imposing the educational standards, rigours and methodologies onto the next generation.

In a past world secondary education most often led to a singular qualification or vocation. This employment choice required pre-employment education and ongoing workplace informal and ad hoc education.

The norm of employment was a single linear career where the employer offered tacit certainty of life long employment and forty years of career progression at the end of which you received a golden watch for a job well done and a pension that took you into retirement and your new life.

In this world culture and society required conformity in its future citizens. It was practical in a more routine world and society to underpin education with the foundational teaching of the three R’s (writing, arithmetic and reading).

The education system of the past suited the needs of the past, but in a future where there is less certainty and rigour, where we may live to 120 years of age, work into their 80’s, have 6 distinct careers and 14 jobs in professions that we do not yet know of doing tasks we yet can’t imagine the underpinnings of education, employment and society will require innovation and invention.

The hypnosis of the future is that the workplace and the 9-5 will disappear. That the need for physical exertion and work will diminish as mechanical devices take over humanity’s chores and that instead people will spend long hours in idleness and recreation is not on tomorrow’s radar.

These are falsehoods.

The core of work and society’s need of it will still remain, but what we need to do to equip tomorrow’s workforce will have to evolve.

The workplace of tomorrow will be global, physical, virtual and digital.

Language and physical location will cease to be barriers to work.

Global qualifications and accreditations will become increasingly important as will the ability to acculturate and collaboratively work in both physical and digital work tribes.

Work will increasingly be done in project and task mode rather than in 9-5 mode and the notion of where we work will be less important than how we work.

All of this will play itself out against a backdrop where the world will add 2 billion to its population in the next four decades; see huge increases in the numbers of well-educated middle class citizens and ironically face the duality of a global skill shortage in an environment of overabundance of available workers.

In this new world of work education’s preparatory role is not just foundational, but transformational.

We must equip tomorrow’s learner s who have already outsourced the 3R’s and other routine memory tasks to external technologies and who are adapt at online research and inquiry with the fundamental skills that will extend these innate skills into vocational purpose, this new educational focus and paradigm should include a liberal dose of the 3C’s – Communication, Collaboration and Creative Problem Solving.

Education’s physical premises will also become less important as we move to multi-modality, multi-site offerings where the viewing of prerecorded lectures, deep and immersive virtual and physical learning resources are common and student-teacher engagement is a blend of physical and virtual.

These core learning instruments will be continuously added to by adaptive learning environments and technologies that constantly search out and learn the students’ preferences, abilities, needs, content being taught, required outcomes to assemble a bespoke set of hyperpersonalised education experiences with best practice learning aids and examples each flexed to the learners preferred learning styles and delivery mode.

This amorphous educational future scaffolding will include an orchestra of educators, academics, educational institutions, industry, professionals, non-academics and knowledge providers, all either physically or virtually coming in and out of the learning environment when and where required to provide real-time learning and insights in varying taxonomies, most appropriate to the learner, the task and the learners preferred style for that specific learning episode.

In this new education frontier students will use a blend of traditional learning tools as well as newer teaching tools including gamification through which they can attend digitally at physical art galleries; attend virtual foreign classrooms to learn language and culture, as well as trial complex scientific and mathematical problem solving methodologies using virtual modeling and prototyping.

The reality is that for digital and mobile natives of today and tomorrow this world already exists. It is the world that they already see and function in.

We must not take them back to a world that enshrines past skills and behaviors, that does not challenge and stimulate them and that does not adequately prepare them for the uncertainty and opportunities of tomorrow’s world. To do this is to condemn us to relive our past when the purpose of each new generation and the education system that nurtures them should be to invent our future.


Noodle making robots

April 22, 2013

Robots have long been the stuff of science fiction and many of us have grown up waiting for the day when our dreams might turn into technological reality.

In this morning’s regular look ahead David Dowsett of radio ABC and I took a look at robots and discovered that they are already here.

telemedicien robotTelemedicine robots allows Doctors to virtually jump inside a moving mechanical device and transport themselves around hospitals and clinics engaging and treating patients along the way. Robotic surgeons use their robotic arms to accurately guide and oversee complex operations often in tandem with skilled physical physician hands. Nano robots are routinely swallowed into our body and then guided around to take internal x-rays and photographs. Robotic limbs replace lost, degenerated and non-existent limbs, as well as provide heart pumps and other life-giving robotically controlled devices.

telework robotsIn our offices and factory’s we see the increased use of teleworkers using robotic Segway like devices that allow executives to be in two places at once by jumping on-board a telerobot and riding it virtually around far away offices to attend board meeting in one country without ever having to leave the comforts of their own offices. Many of these devices cost no more than $250 and use PC tablets mounted on robotic shoulders and free software to see and connect you.

drievelss carOn our roads we can expect to see a fleet of driverless cars who know where you need to be and when, have real-time updates of the road conditions ahead and will chauffeur you to your destination in comfort and safety.

Robot-Noodle-SlicerRobots are also entering the hospitality industry as noodle makers, hamburger flippers and sous chefs and in retail as clerks and sales assistants.

Robots as anthropomorphic, high functioning, independently thinking, self replicating humanoid machines are still a long way off. In theory they appear to be easy to create, but in reality are still beyond the ready boundaries of our capabilities and technologies.

There is much work being done in robotics and the most recent catalyst of this is the growth and convergence of big data, mobile technologies, changing culture and a growing appetite for robot like devices together with a practical and pragmatic future need to overcome a growing chronic shortage of workers in some industry’s.

For now, and the immediate future, we will have to contend ourselves with robots and mechanical devices that provide assistance with life and works more mundane and repetitive tasks.

Robots when they do arrive will bring with them many challenges. They will start and stop careers, industry’s and jobs. They will require us to grapple with the ethics and rights of robots and humans and make decisions that we have never had to make before as we learn to co-exist with machines.

The time to start these debates is now, for we are truly on the precipice of when not if as science fiction turns daily to robotic science fact.

Have a listen to the segment now…


Think and Grow Rich

April 10, 2013

Grow Rich March 13 front cover photo

It is so important to “listen to yesterday and speak to tomorrow” and I am thrilled that in this month’s edition of the Think and Grow Rich magazine that’s exactly what they have done.

I was spoiled in this edition by having a number of articles published and the editors comments based around my future thinking, these included the cover story “A Shift in Thinking” (click on the link to download the .pdf of the article)

Grow Rich March 13 new thinking photoThink Grow Rich cover story march 2013

Grow Rich March 13 ediitorial photoThink Grow Rich editorial march 2013

Grow Rich March 13 cover photo

Grow Rich March 13 trends photoThink Grow Rich My 2013 trends 2013

Think Grow Rich employment future march 2013


3D Printing and Robots – the April Webinar

April 8, 2013

scinec fiction robotScience fiction becomes science fact in my BreadCrumb Innovation webinar this month as I finish off my series of three webinars on my 13 trends for 2013.

This month we took a look at robots in our offices, aged care facilities, warehouses, on the road and pretty much everywhere we look, and the heralding of the 3rd Industrial Revolution, the thing that will for ever change the way we see design, prototyping, manufacturing, retailing and every other thing we do and buy – 3D printing.

These horizon game changers need to be on every decision makers radar strategy screen and we must start thinking now how and when they may start disrupting and changing our world and business.

We also stopped off along the way to celebrate the 40th birthday of mobile phones and explore what this little invention has meant to the world and also chat about a couple of great teenagers with incredible innovation skills and what they’ve invented.

Have a look at this month’s webinar (47 minutes) and be sure to join me on Monday 13th May 2013 @ 1.00 p.m. AEST when I begin a series of webinars sharing the how, what, where, who and why of innovation, taking you behind the scenes of my BreadCrumb Innovation program and show you the step by step proven formula of how I bring Innovation and Foresight to an orgnaisation. click here to reserve your spot.


Happy 40th Birthday Mobile Phone

April 8, 2013

40-years-of-cellphone-history
Forty years ago we took a giant leap into digital space and untethered by wires made the first mobile or cell phone call.

Today Australia boasts nearly 30 million mobile SIM cards for a population of almost 23 million and 60% of the entire worlds population has, or has access to, a mobile phone.

In developing nations the mobile has allowed people to skip the wired computer that they were likely never to have gotten and instead turn immediately to the mobile phone for health, banking, communication and so much more.

We have come so far in the last 40 years, changed our belief and understanding of the world and our place in it that it is often difficult to remember life before this magic little mobile box, but this week David Dowsett of Radio ABC Wide Bay and I took a nostalgic look at mobile phones and a futurist glance at where their headed.